Shipping policy

Last Updated: October 3, 2026

Thank you for shopping with Nancye Kugler Store.

ORDER PROCESSING

Most orders are processed within 1–3 business days after payment has been successfully received.

Business days are Monday through Friday, excluding applicable public holidays.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Processing times may be extended during holidays, sales, promotional events, or periods of unusually high order volume.

STANDARD DOMESTIC SHIPPING

After your order has been processed and shipped, standard domestic delivery generally takes approximately 4–7 business days.

Estimated timeframe:

Processing Time: 1–3 business days

Shipping Time: 4–7 business days

Estimated Total Delivery Time: 5–10 business days

Delivery times are estimates and are not guaranteed.

SHIPPING RATES

Available shipping methods and applicable shipping charges will be displayed during checkout before you complete your purchase.

ORDER TRACKING

When tracking information is available, customers will receive a shipping confirmation containing tracking details.

Please allow some time for the carrier's tracking system to update after your package has been dispatched.

DELIVERY DELAYS

Orders may occasionally experience delays due to:

Carrier disruptions
Severe weather
Public holidays
High shipping volumes
Incorrect or incomplete addresses
Remote delivery locations
Other circumstances outside our reasonable control

SHIPPING ADDRESS

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you discover an error in your shipping address, please contact us as soon as possible:

Email: delmerngarffqm@gmail.com

Once an order has entered fulfillment or has shipped, we cannot guarantee that the shipping address can be changed.

LOST OR DAMAGED PACKAGES

If your package appears to be lost in transit or arrives damaged, please contact us:

Email: delmerngarffqm@gmail.com

Please include your order number, tracking information, and photographs of damaged merchandise or packaging where applicable.

We will review the issue and provide appropriate assistance.

INTERNATIONAL SHIPPING

Where international shipping is available, delivery times may vary depending on destination, carrier availability, and customs processing.

Customers may be responsible for customs duties, import taxes, brokerage charges, or other destination-country fees unless otherwise stated during checkout.

CONTACT US

Nancye Kugler Store

Email: delmerngarffqm@gmail.com

Phone: +1 601-296-6020

Address: 6555 US Highway 98 E Ste 8, Santa Rosa Beach, FL 32459, United States